What our Customers say...


I can honestly say I have never worked with such a competent team of professionals as the team at the N. Summit County SERVPRO. They made me feel as comfortable as possible in a very stressful situation from the moment they arrived on the scene. They were organized and each knew their role and executed it with precision.  

Tony was a great leader and though a proud reflection of his military background, was sensitive and considerate to my personal needs. He fulfilled each of his promises regarding follow up and phone calls and was a pleasure at all times. He genuinely seemed to care about expediting our situation and our personal comfort through an unfamiliar process.

I hope to never need your services again but take comfort in knowing who to call in an emergency and will gladly recommend you to anyone I know in need of your services.

I'd like to bring to your attention the generous nature and intelligence of one of your employees, Paul. We had a water heater slow leak a little while ago and SERVPRO serviced the damage to our property. Many months later we found ourselves with no hot water for eight days. We couldn't find the receipt for the plumber who put the heater in. I called SERVPRO and Paul came over as a courtesy. He figured out the problem, and we had hot water again! Your company is top notch. I always spread the word! 

SERVPRO did a great job on short notice!

The job was done in a very professional and excellent way, and all personnel were very kind to me during a difficult time. Thank you!

This company has been above excellence in every way! What a blessing.

I cannot get over how much our kitchen has transformed. You made an unfortunate situation easier to deal with. We appreciate everything!

Fantastic service!

Daniel and his team were wonderful! Thank you!

Great service! Thank you!

The crew at my home went the extra mile. Tony remained patient and courteous at all times. Everyone was accommodating, which helped my stress during the chaos.  

Fully satisfied with the work!

All the guys who worked at my house were professional and great!

We used SERVPRO of Northern Summit County when we had a pipe burst in our basement. We didn't know this for a couple days, so there was quite a watery mess to be cleaned up and lots of damaged items. SERVPRO was quick to respond and completed the job in a professional manner. The service techs kept in close contact with us during the drying out and restoration process. They were respectful of both our time and our property. I highly recommend SERVPRO and will use them again if the need arises.

I don't usually select "10" on surveys, but I do have to say that SERVPRO of Northern Summit County did exactly what they said they would! The field crew was VERY professional and enjoyable to work with.

We were very satisfied with their work and commitment to doing an excellent job.

Like it never even happened...but better.

Did everything perfectly. Even got on their hands and knees to clean!